Pursuant to art. 5 of Legislative Decree 22 May 1999 n. 185, which regulates the matter of distance contracts, i.e. carried out outside commercial premises, the Customer (if he qualifies as a "consumer" pursuant to art. 1 letter b) of Legislative Decree 22 May 1999 n. 185) has the right to withdraw from the contract and return the products ordered, without any penalty and without specifying the reason, within 10 (ten) working days of receipt of the products themselves. The right of withdrawal cannot be exercised for all products which, by choice of the customer, have been collected personally at the operational headquarters of N&B VERO AFFARE SRL Simplificata. This right is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural.